Elder care industry seeks young blood

The baby boomer generation — all 76 million of them — is beginning to reach retirement age.

Many of them will eventually need to move into assisted living facilities.

That’s creating a burgeoning industry to handle those seniors who will need options for places to live and be cared for during the remainder of their years.

Some of the top facilities of their kind already operate in the Puget Sound region, including Merrill Gardens, Emeritus Senior Living and Aegis Living.

Four years ago, those and other businesses partnered with Washington State University to create a Senior Living Management Program.

That program will be taught at WSU North Puget Sound at Everett starting in January.

The goal is to bring in a wave of people with new ideas and fresh energy into the industry, said Bill Pettit, president and chief operating officer at Merrill Gardens.

“As the industry really evolved over that 20-year period, all of us experienced concern about our ability to attract and engage bright, young management talent,” Pettit said.

“As all of the firms grew fairly significantly, we found ourselves rehiring from the same pool of talent.”

Pettit will serve as the executive-in-residence for the program, teaching upper level classes online to students in Everett and other WSU campuses.

Almost two dozen businesses, most with ties to the industry, put up $500,000 to fund the Senior Living Management program.

Pettit and other executives reached out four years ago to WSU, which has one of the top hospitality business management programs in the nation. Nancy Swanger, director of the hospitality program, saw the natural pairing and quickly tailored a program to meet the needs of the industry and the students.

Pettit said he was in awe of how quickly the idea became a reality.

“We went from first conversation in April four years ago to offering the first course that August,” Pettit said. “It was that quick.”

Pettit and other executives have been traveling to Pullman to teach

courses and have raised scholarship funds for students entering into the field.

Meanwhile, WSU this year took over administration of the University Center at Everett Community College. The university this year added electrical engineering, communications and hospitality programs in Everett.

It made sense to start teaching the Senior Living Program in Everett, because it’s so close to many of the top senior living communities in the state, said David Whidbee, interim dean of WSU’s School of Business.

“We elected to put the senior living resources in Everett because of the number of communities on the west side and the opportunities to offer professional development (and) certificate programs,” Whidbee said in an email.

Pettit has seen the industry surge in the past 20 years. He started his career in commercial banking and made a decision to switch careers.

“I woke up one day and decided I didn’t want to be a commercial banker,” Pettit said.

He joined in 1992 the R.D. Merrill Co., a timber company looking to diversify. Pettit helped the company buy its first senior living community in Seattle in 1993.

The company has 26 operating and development communities in four states.

As a career, Pettit said managing senior living communities is attractive.

“It’s always appealed to me a tremendous social responsibility and a great business to build,” Pettit said.

“You don’t often find in a career those kinds of high-touch, high-impact businesses that are attractive financially.”

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Business

Szabella Psaztor is an Emerging Leader. (Olivia Vanni / The Herald)
Szabella Pasztor: Change begins at a grassroots level

As development director at Farmer Frog, Pasztor supports social justice, equity and community empowerment.

Owner and founder of Moe's Coffee in Arlington Kaitlyn Davis poses for a photo at the Everett Herald on March 22, 2024 in Everett, Washington. (Annie Barker / The Herald)
Kaitlyn Davis: Bringing economic vitality to Arlington

More than just coffee, Davis has created community gathering spaces where all can feel welcome.

Simreet Dhaliwal is an Emerging Leader. (Olivia Vanni / The Herald)
Simreet Dhaliwal: A deep-seated commitment to justice

The Snohomish County tourism and economic specialist is determined to steer change and make a meaningful impact.

Emerging Leader John Michael Graves. (Ryan Berry / The Herald)
John Michael Graves: Champion for diversity and inclusion

Graves leads training sessions on Israel, Jewish history and the Holocaust and identifying antisemitic hate crimes.

Gracelynn Shibayama, the events coordinator at the Edmonds Center for the Arts, is an Emerging Leader. (Olivia Vanni / The Herald)
Gracelynn Shibayama: Connecting people through the arts and culture

The Edmonds Center for the Arts coordinator strives to create a more connected and empathetic community.

Eric Jimenez, a supervisor at Cocoon House, is an Emerging Leader. (Olivia Vanni / The Herald)
Eric Jimenez: Team player and advocate for youth

As an advocate for the Latino community, sharing and preserving its traditions is central to Jimenez’ identity.

Nathanael Engen, founder of Black Forest Mushrooms, an Everett gourmet mushroom growing operation is an Emerging Leader. (Olivia Vanni / The Herald)
Nathanael Engen: Growing and sharing gourmet mushrooms

More than just providing nutritious food, the owner of Black Forest Mushrooms aims to uplift and educate the community.

Molbak's Garden + Home in Woodinville, Washington closed on Jan. 28 2024. (Photo courtesy of Molbak's)
Molbak’s, former Woodinville garden store, hopes for a comeback

Molbak’s wants to create a “hub” for retailers and community groups at its former Woodinville store. But first it must raise $2.5 million.

DJ Lockwood, a Unit Director at the Arlington Boys & Girls Club, is an Emerging Leader. (Olivia Vanni / The Herald)
DJ Lockwood: Helping the community care for its kids

As director of the Arlington Boys & Girls Club, Lockwood has extended the club’s programs to more locations and more kids.

Alex Tadio, the admissions director at WSU Everett, is an Emerging Leader. (Olivia Vanni / The Herald)
Alex Tadio: A passion for education and equality

As admissions director at WSU Everett, he hopes to give more local students the chance to attend college.

Dr. Baljinder Gill and Lavleen Samra-Gill are the recipients of a new Emerging Business award. Together they run Symmetria Integrative Medical. (Olivia Vanni / The Herald)
Emerging Business: The new category honors Symmetria Integrative Medical

Run by a husband and wife team, the chiropractic and rehabilitation clinic has locations in Arlington, Marysville and Lake Stevens.

People walk along the waterfront in front of South Fork Bakery at the Port of Everett on Thursday, April 11, 2024 in Everett, Washington. (Olivia Vanni / The Herald)
Port of Everett inks deal with longtime Bothell restaurant

The port will break ground on two new buildings this summer. Slated for completion next year, Alexa’s Cafe will open in one of them.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.