The last thing victims of a home remodeling scam might want to do is talk about it.
Perhaps they lost hundreds, even thousands, of dollars intended for a dream remodeling project. They might be too embarrassed to tell anyone or don’t know there’s an agency that takes such reports.
Consumers can file reports with local police or sheriff departments. But if it has to do with a construction contractor or tradesperson, they should also file a complaint with the Washington State Department of Labor &Industries.
It’s easy to report at www.lni.wa.gov/fraud or call 888-811-5974. L&I staff can explain the options that might be available to resolve their issue with the contractor. Depending on the situation, L&I might assign an inspector to the case. That could lead to civil infractions or criminal charges for the contractor.
Stepping forward might benefit not only the victim, but prevent other consumers from getting ripped off by the same person.
L&I outreach staff will be at the Everett Home &Garden Show this weekend, providing tips on how to hire a construction contractor to avoid remodeling nightmares and how to file a complaint if the damage is already done.
Hiring a registered contractor is an important first step. The state requires contractors to register with L&I. The department confirms that they have a business license, liability insurance and bond, requirements that give homeowners some monetary recourse if something goes wrong.
Unregistered contractors often have no bond or liability insurance, don’t get required building permits and fail to provide workers compensation insurance for their employees.
It’s a risky combination that leaves homeowners financially vulnerable if workers are injured on their property or the contractor does shoddy work — or takes a down payment and never shows up at all.
Take the time to do your homework before you hire a contractor. It could save you time and money later.
Debby Abe is public affairs spokeswoman for Washington State Department of Labor &Industries.
Tips to avoid home remodeling headaches
- Verify your prospective contractor’s registration at www.ProtectMyHome.net or call 800-647-0982.
- Get at least three written bids.
- Check contractor references.
- Pay only as work is completed.
- Report contracting fraud at www.Lni.wa.gov/Fraud or call 888-811-5974 and choose Option 1.
Talk to us
> Give us your news tips.
> Send us a letter to the editor.
> More Herald contact information.
