Doll hospital: Where broken, worn dolls are fixed

SUQUAMISH — The doll’s head hung limply, blonde curls spilling down over sagging shoulders.

Two tiny arms dangled awkwardly. Two delicate feet splayed in unnatural directions.

The doll looked sick, and more than a little sad.

“This one is in for restringing,” Nancy Korsak said, tenderly lifting the doll from its perch, “poor little thing.”

Another patient is added to Nurse Nancy’s waiting list.

Dozens of dolls await Korsak’s attention in her shop on the outskirts of Suquamish. They gaze unblinkingly down from shelves and recline in rows of boxes. Clear plastic storage containers, stacked floor to ceiling, hold heaps of ceramic legs, glass eyeballs, miniature torsos and obscure fabric.

The containers leave just enough room for a small workbench under a window where Korsak practices her vanishing craft.

Korsak, 66, restores dolls for a living, devoting herself into a pastime that may have faded from its former popularity, but remains her lifelong passion.

“I want to save the dolls,” she said, seated at her bench on a recent morning, “and they’re becoming less and less available.”

Korsak’s patients arrive by mail, cracked, grubby and worn. Some are antique and collectible dolls worth tens of thousands of dollars. Some are drugstore dolls battered by years of hard play.

The dolls all get the same treatment in Nurse Nancy’s Doll Hospital.

“I know that if they bring a doll to me, it’s really important to them,” Korsak said. “So I treat it like it’s in my own collection.”

Coming from Korsak, that’s more than an idle sentiment. Among the hundreds of dolls in her collection are dolls she’s kept from her childhood, and dolls passed down through generations of her family.

Dolls have been Korsak’s companions since her youth in Seattle. Her parents were busy and seemingly never around. She had few friends to play with in her early years.

“I loved dolls from the time I was little,” Korsak said. “Dolls were my playmates.”

While the dolls were Korsak’s companions, her grandparents and great aunts were her mentors. Korsak’s grandfather made shoes at a shop in Ballard. He gave her a small hammer and let her pound tacks into the shoe leather, teaching her to work adeptly with her hands.

An aunt gave Korsak sewing lessons. By second grade she was making clothing.

She put her skills to use taking care of her dolls.

“I’ve always been a fixer,” she said.

Korsak kept collecting and tinkering with vintage dolls as an adult. Noticing her talent at repairs, friends asked her to work on their dolls too. She became more serious about doll restoration and traveled to museums on the East Coast to immerse herself in the craft.

A lifelong hobby became a career. A fascinating, fastidious career.

“If I’d known just how hard it was, I probably would have never done it.”

Each time Korsak lays a doll on her bench, it becomes her mission to return the figure as close to its original condition as she can. That means paying attention to fine detail, from the strands of its mohair wigs to the soles of its goatskin shoes.

Since many of the dolls Korsak works on are antiques, the materials used to make them are hard to find. She stashes stockpiles of taffeta and organdy. She orders handblown glass doll eyes from Germany, “where the good eyes come from.”

“I never know what I’m going to need,” Korsak said. Korsak begins restorations by fixing body parts, patching and refiring the ceramic or reinforcing the papier-mâché. Then comes the paint and sealers. She layers on as many as 30 coats, drying and sometimes sanding between each, until she reaches the smoothness of the original.

She rethreads strings through the doll’s joints and pulls limbs firmly back into place. She slides glass eyes into eyeholes, and applies tiny eyelashes, hair-by-hair, to equally-tiny eyelids. Rows of shiny teeth are inserted behind pursed lips.

The clothing is just as painstaking. A proper doll doesn’t only wear a dress, she wears undergarments, petticoats and stockings. She might carry a dainty purse and sport a laced bonnet.

“I don’t dress dolls, I costume them,” Korsak said.

Korsak typically spends several months on a full restoration. Sometimes it can take a year.

“Tedious” is the first word she uses to describe her trade. The reward for her labor is delivering a finished doll back into the hands of a doting owner.

“That’s what make it worth it, that’s why I keep doing it,” Korsak said. “The dolls are so precious.”

While still precious to many, Korsak sees the number of die-hard doll enthusiasts dwindling.

She frequently takes her dolls on the road, traveling around neighboring states for collectors shows. Those shows are few and far between these days, she said. There aren’t as many doll restorers either.

“Some people call me the Last of the Mohicans,” she said.

Korsak knows fewer girls grow up playing with dolls now than when she was a child. She still fervently hopes dolls can connect with younger generations.

In Korsak’s eyes, dolls have an important role to play in childhood, for girls and for boys.

“They learn how to take care of them, and they learn to love them,” Korsak said. “It helps them to learn to love.”

Talk to us

> Give us your news tips.

> Send us a letter to the editor.

> More Herald contact information.

More in Local News

The Victorian home sits on Whidbey Island. (Alyse Young for The Washington Post)
Whidbey couple thought they found their dream home — then came the bats

The couple had no recourse after unknowingly buying a home infested with thousands of bats.

The Snohomish County Jail is pictured on Thursday, Oct. 26, 2023, in Everett, Washington. (Ryan Berry / The Herald)
Report reveals cause of Everett man’s death in Snohomish County Jail

Terry Crusha was booked into the jail on May 17. He died three days later, part of a string of deaths there.

Boeing workers file into Angel of the Winds Arena to vote on the latest contract proposal from the company on Monday, Nov. 4, 2024 in Everett, Washington. (Olivia Vanni / The Herald)
Boeing Machinists prepare to go back to work after strike ends

After voting no twice, 59% of union members approved the latest contract.

Twede’s Cafe is pictured at the corner of Bendigo Boulevard and North Bend Way on Sunday, June 9, 2024, in North Bend, Washington. (Ryan Berry / The Herald)
Relive ‘Twin Peaks’ with cherry pie and damn fine coffee at Twede’s Cafe

The North Bend cafe, known as Double R Diner on the campy cult-classic, serves up nostalgia and a damn good breakfast.

From left to right, Lt. Cmdr. Lyndsay Evans and Lt. Serena Wileman. (Photos provided by the U.S. Navy)
Remains of Whidbey Island pilots to return this week

Lt. Cmdr Lyndsay Evans and Lt. Serena Wileman died in a crash on Oct. 15.

Everett
Everett men arrested in huge bust of Seattle drug ring

On Wednesday, investigators searched 31 locations, but suspects from Lynnwood and Edmonds remained at large, officials said.

Two couples walk along Hewitt Avenue around lunchtime on Wednesday, Oct. 19, 2022 in Lynnwood, Washington. (Olivia Vanni / The Herald)
Everett council votes to increase penalties for wage theft

The ordinance passed Wednesday makes it more difficult to earn city contracts after violating wage laws.

Police believe a driver fled a traffic stop and crashed into five people Saturday morning in Everett. (Photo provided by the Everett Police Department)
Police: Driver hit, killed 3 people after fleeing Everett traffic stop

Around 1 a.m. Saturday, a Snohomish County sheriff’s deputy tried to pull over a driver on Airport Road, police said.

Vernon Streeter looks over the fence at the Skykomish Substation operated by Puget Sound Energy on Monday, Nov. 4, 2024 in Skykomish, Washington. (Olivia Vanni / The Herald)
‘Doesn’t make any sense’: Skykomish residents decry increased outages

Community members are frustrated about power outages and a lack of communication from Puget Sound Energy.

Glacier Peak, elevation 10,541 feet, in the Glacier Peak Wilderness of Mount Baker–Snoqualmie National Forest in Snohomish County, Washington. (Caleb Hutton / The Herald) 2019
2 years later, Glacier Peak seismometers delayed again

The U.S. Forest Service planned to install them in 2023. Now, officials are eyeing 2026.

Washington Attorney General Bob Ferguson speaks at the Snohomish & Island County Labor Council champions dinner on Tuesday, Oct. 10, 2023 in Everett, Washington. (Olivia Vanni / The Herald)
Ferguson, WA Democrats prepare for new era of showdowns with Trump

Gov.-elect Bob Ferguson and Attorney General-elect Nick Brown are readying their legal teams.

Benson Boone (Photo provided by AEG Presents)
Monroe’s Benson Boone snags Grammy nomination for Best New Artist

The Monroe High grad this year has opened for Taylor Swift and won an MTV Video Music Award.

Support local journalism

If you value local news, make a gift now to support the trusted journalism you get in The Daily Herald. Donations processed in this system are not tax deductible.